Earth Life Inc. recognizes the importance of protecting our customer's   personal information  and complies with the Act on the Protection of Personal Information.

We handle and protect personal data per the principles  and policies outlined below.

Use of Personal Information

We only use personal information provided by customers to respond to inquiries, provide information about our services  and business,  and  address questions or feedback from customers.

Security Measures

We endeavour to ensure personal information is accurate and up to date. We implement security measures to prevent unauthorized access, use, leakage, loss, or destruction of personal information.

Our employees and contractors with access to personal information are closely monitored to safeguard customer privacy.

Consumer Rights to Privacy

Unless required by law, we will only respond to requests from the individual or their representative regarding the disclosure, correction, deletion, or suspension of the use of personal information. If we cannot comply with such requests, we will inform the individual accordingly.

Provision of Personal Information to Third Parties

We will not provide personal information to a third party without obtaining the customer's consent unless otherwise stipulated by laws and guidelines. However, this shall not apply in the following cases:

(1) When we need to entrust part or all of the handling of personal information to achieve the intended purpose.

(2) When personal information is shared during business succession, such as in a merger or other similar reasons.

(3) When we receive a formal inquiry from a public institution like a court or the police based on legal requirements.

(4) When there is an urgent need to prevent imminent danger to human life, body, property, etc.

Outsourcing of Information

We only disclose personal information to contractors who adhere to the same standards of confidentiality and solely when it is essential to accomplish the specified purpose.

Joint Use of Personal Information

When sharing personal information with a third party, we will take necessary measures, such as a separate contract between us and the third party.

Use of Cookies, etc.

Our website may use cookies and similar technologies to identify browsers, but they will not be used to identify specific individuals.

If customers do not wish to allow cookies, they may disable them in their browser.

Contact Us

If you have any questions, complaints, or other inquiries regarding our handling of personal information, please contact us using our contact form.

Ongoing Improvement

In our commitment to safeguarding personal information, we continuously review our systems and policies thoroughly.

Compliance with Laws and Regulations

We comply with all applicable legal requirements and guidelines for protecting personal information.